Samsung Model Number Lookup: Where to Find It
To look up a Samsung model number, check the device’s Settings or About screen first; if it will not turn on, look for a label on its body, packaging, or paperwork. The exact location varies by product, and a model number is different from a serial number or an IMEI.
What a Samsung model number tells you
A model number identifies a product model or configuration. It can help you find the right user manual, check feature compatibility, identify parts, or make sure an accessory is intended for your device. Samsung model numbers are not all formatted alike: phones, televisions, appliances, monitors, and storage products may use different patterns.
A number may include letters, digits, and regional or configuration suffixes. For example, a phone model code might resemble SM-S921B, while a television code might resemble QN55Q80D. These are examples of formats, not a way to infer every feature from the code alone. Search or submit the complete number, including its suffix, when matching documentation or support information.
Find the number in Settings
For a Samsung phone or tablet that works, the Settings screen is usually the easiest place to start. Menu wording can vary by model and software version, but use these steps:
- Open Settings.
- Tap About phone or About tablet, often near the bottom of the main Settings list.
- Read the entry labeled Model name or Model number. If the screen shows a model name but not a code, check for a model-number field on the same page or in the device’s regulatory information.
On some devices, the Settings search field can help: search for “About phone” or “Model number.” You can also check Settings > About phone > Software information if you are trying to distinguish the model from software details, but the model number is generally listed on the About phone page, not identified by the Android version or build number.
Where to look on phones and tablets
If the screen is broken or the device cannot start, inspect the original box, receipt, or service paperwork. The product label on the packaging commonly includes identifying information, although packaging can be lost or mixed up. A removable SIM tray or the back of a device may carry regulatory text or a model identifier on some models, but this is not consistent across Samsung phones and tablets.
For a phone, you can also open the Samsung Members app, if it is installed and the device is usable, and look in its device information or support area. Available labels and screens can differ. Do not rely on a case, wallpaper, or a seller’s listing as proof of the exact model; cases and parts may fit several closely related models.
Find it on TVs, appliances, and other products
For many Samsung televisions, check the on-screen support or device-information menus. Menu names vary by TV generation; look in Settings for Support, About This TV, or a similar product-information page. If the TV has no picture or will not power on, inspect its rear label. Wall mounting can make the label hard to reach, so use the on-screen route when possible.
For household appliances, look for the rating plate or product label. Its position depends on the appliance:
- Refrigerators: check inside the fresh-food compartment, often on a side wall or near a drawer.
- Washers and dryers: inspect around the door opening, the door itself, or a nearby frame; placement varies by product.
- Dishwashers and ranges: check the door edge, frame, or another accessible surface identified in the product manual.
- Monitors and other electronics: check the rear or underside label, the packaging, or the product-information menu if one is available.
Labels can also list voltage, manufacturing details, and a serial number. For safety, do not pull out a heavy appliance, remove a fixed panel, or reach behind equipment connected to power just to read a label. Use the manual or contact support if the information is inaccessible.
Model number, serial number, and IMEI
These identifiers answer different questions. A model number identifies a product type or configuration and may be shared by many units. A serial number identifies an individual unit. An IMEI is a mobile-network identifier used for cellular devices; phones with more than one SIM capability may show more than one IMEI.
On many Samsung phones, IMEI and serial information appear under Settings > About phone, near the model details. The box or regulatory label may also show them. If you are looking for a replacement part or manual, use the model number. If a carrier or support representative specifically requests an IMEI or serial number, provide that identifier instead. Avoid posting serial numbers or IMEIs publicly, since they are unique device identifiers.
Common lookup problems
A frequent mistake is copying the device’s marketing name instead of its full model code. Names such as a phone family or television series can cover multiple sizes, regions, or hardware versions. Another is confusing a software build number with the product model. Check the label attached to the exact field before copying it.
If a lookup gives no match, try the complete code exactly as shown, including letters and suffixes. Then check for easily confused characters such as zero and the letter O, or one and the letter I. Do not omit a suffix simply because it looks like a color or region code; it may distinguish a variant. If the printed label is worn, compare more than one source—such as the Settings page and original box—rather than guessing from appearance.
When buying a case, charger, screen, or replacement component, verify compatibility against the complete model number and the accessory maker’s compatibility list. Similar-looking devices are not necessarily identical in dimensions, connectors, or internal parts.
Frequently Asked Questions
Where is the model number on a Samsung phone?
Open Settings > About phone and look for Model number or Model name. If the phone will not turn on, check its box or any available product label.
Is the Samsung model number the same as the IMEI?
No. The model number identifies a product model or variant, while the IMEI identifies a cellular device for mobile-network purposes. They are separate fields.
Can I find a Samsung model number if the screen is broken?
Often, yes. Check the original packaging, purchase or service documents, or an accessible label on the device. The label location differs by product, and some phones do not have an easily readable external model label.
Where is the model number on a Samsung TV?
Look in the TV’s Settings under Support or an About This TV information screen. If it cannot be switched on, check the label on the back of the television.
Should I include letters at the end of the model number?
Yes. Copy the complete code as displayed, including suffixes. Those characters can distinguish a regional or configuration variant needed for accurate documentation or compatibility checks.
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