Run E-Verify Status Change Reports in Onboarding

Updated 11 November 2026 · Standard formula, shown below

Yes. In SAP SuccessFactors Onboarding, you can run the E-Verify status-change report from the reporting tools available in your organization’s configuration to review cases whose status has changed. The report’s name, location, filters, and available fields can vary by Onboarding release, permissions, and whether your organization uses standard or custom reporting.

What the status-change report shows

E-Verify is the U.S. employment eligibility verification process used by participating employers to compare information from an employee’s Form I-9 with government records. An E-Verify case can move through several stages after it is submitted. A status-change report helps authorized users identify cases that have progressed or require follow-up; it is not itself a determination of employment authorization.

Depending on the report definition and setup, records may include a case identifier, employee or onboarding information, the current case status, a previous status, and dates associated with the case or its update. Do not assume that every version includes both old and new status values, or that its data refreshes instantly. Check the report’s description and the timestamps shown in your tenant.

A status-change report is different from a list of all E-Verify cases. The former is intended to highlight movement or changes; the latter may include cases that have not changed. It is also different from the E-Verify case itself, which remains the authoritative place for case-specific instructions and actions.

Where to find and run it

There is no single menu path that applies to every SuccessFactors tenant. Reporting tools and labels depend on the organization’s configuration and permissions. Start with your company’s documented reporting route or ask a SuccessFactors administrator which tool contains the E-Verify status-change report.

Sign in with an account that has permission to access onboarding and the relevant reports.
Open the reporting area your organization uses, such as the configured reporting or analytics tool, and search for “E-Verify” or “status change.” The report may have a locally defined name.
Choose the available filters, such as a date range, legal entity, location, or case status. Use only filters that the report actually offers.
Run or refresh the report, then check its run time, selected period, and any indication that the results are incomplete or still processing.
Review the changes and follow up on individual cases through the approved E-Verify workflow. Export results only if your organization permits it and the export is needed.

If the report does not appear in search, that does not prove the feature is unavailable. It may be named differently, restricted by role, or not configured in your tenant. Ask an administrator to confirm the report’s exact name, access group, and intended date filters.

How to interpret changes and act on them

Read a changed status as a signal to review the case, not as permission to skip the official process. For example, a case may show an unresolved or further-action-needed status. The authorized user should open the case and follow the instructions presented there, including any employee notice and response steps that apply. A report row alone may not contain the details needed to complete those steps.

Some changes are routine progression; others need timely attention. Compare the report’s status and dates with the case record, and check whether a change occurred after the report’s reporting period or data refresh. If the report shows only a current status, it may not reveal what the previous status was. In that situation, use the case history or the organization’s approved audit trail rather than inferring the sequence.

Confirm the person and case: Use the case identifier and permitted employee details to avoid acting on a similar name or duplicate record.
Check the source record: Verify the current status and instructions in the E-Verify case workflow.
Record follow-up appropriately: Follow internal procedures for documenting notices, responses, and completion.
Escalate unclear results: Ask the designated E-Verify administrator or HR compliance contact when a status or date does not make sense.

A report is an operational aid, not a substitute for required case handling. Do not use a report’s wording alone to make an employment decision or to bypass the notices and steps required by the applicable process.

Permissions, configuration, and data scope

SuccessFactors reporting access is generally controlled through assigned roles and permissions. A user may be able to view onboarding records but lack access to reporting, particular fields, or employees outside an assigned organizational scope. Conversely, report access should not be broader than the user’s work requires.

Availability can also depend on how E-Verify is integrated with Onboarding and how the report was delivered. Organizations may use standard reporting content, configured reports, or a separate reporting environment. Product updates and tenant configuration can change labels and navigation, so instructions written for another company or an older interface may not match your screen.

Because reports can contain sensitive employment and case information, use approved access, storage, and sharing practices. Limit exports to authorized purposes, avoid sending them through unapproved channels, and follow your organization’s retention and privacy procedures.

Common problems and practical checks

No report in the menu: Confirm the report name and your assigned permissions with the administrator. Also check whether your tenant uses a different reporting tool.
No rows appear: Review the date range and all selected filters. Confirm that relevant cases exist and that the report has refreshed or completed processing.
A status looks out of date: Compare the report run time with the case’s latest activity. Reporting data may not update at the same moment as the source case.
Fields are missing: The report may not include those fields, or your role may not be authorized to see them. Ask the report owner rather than relying on an unofficial export.
Counts do not match another screen: Compare scope, filters, refresh times, and whether one view includes all cases while the report includes only changes in a selected period.

When raising an issue, provide the report name, run time, filters, and a non-sensitive description of the discrepancy. Share employee or case identifiers only through an approved support channel.

Frequently Asked Questions

Is the E-Verify status-change report available in every SuccessFactors tenant?
No. Availability and navigation depend on the tenant’s configuration, reporting setup, and your permissions. An administrator can confirm whether it is enabled and what it is called.

Can I see the previous and current status?
Only if the report definition includes both. Some reports may show a current status or a change date without a full before-and-after history. Check its fields or use the approved case history.

Why is a case missing from the report?
Possible causes include date filters, organizational scope, report refresh timing, access restrictions, or the report’s inclusion criteria. Compare the filters with the case record and ask the report owner if it remains missing.

Does a changed status mean the case is complete?
Not necessarily. A changed status may indicate progress or a need for additional action. Open the case and follow its instructions; do not treat the report as a final eligibility decision.

Can I export the report?
That depends on your permissions and company policy. If export is available, limit it to an authorized business need and handle the file as sensitive employment information.

Who should I contact if the report is unavailable?
Contact your SuccessFactors administrator or reporting support first. For questions about a case’s required next steps, use your organization’s designated E-Verify administrator or compliance contact.

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