How to Withdraw Money from Bet365: Easy Step-by-Step

Updated 8 November 2026 · Standard formula, shown below

This guide walks you through withdrawing your winnings from Bet365, covering the main methods, verification steps, and common pitfalls. You’ll need to have a verified account with a positive balance and have already completed any wagering requirements on bonuses. The exact steps vary slightly by country and payment method, but the core process is the same everywhere.

What You’ll Need

Your Bet365 username and password
Access to the email address linked to your account (for confirmation codes)
A verified account – you must have completed the ID/address check before your first withdrawal
The same payment method you used to deposit (Bet365 generally requires withdrawals back to the original source)
Sufficient funds in your available balance (not locked in bets or bonuses)

Step-by-Step

Log in to your Bet365 account – Go to the official Bet365 website or open the mobile app. Enter your username and password, and complete any two-factor authentication if you have it enabled.
Open the withdrawal menu – Once logged in, click the “Menu” button (usually three lines in the top-left corner on mobile, or the “Services” tab on desktop). From the drop-down, select “Withdraw”. On the app, it’s often under the “Bank” section.
Choose your withdrawal method – You’ll see a list of available methods. These are typically the same ones you used to deposit, such as debit/credit card, bank transfer, e-wallets (PayPal, Skrill, Neteller), or prepaid cards. Select the one you want to use. If you deposited with multiple methods, you may need to withdraw proportionally to each.
Enter the amount – Type in how much you want to withdraw. Make sure it’s within your available balance. Bet365 may show a minimum withdrawal amount (often £5 or equivalent) and a maximum per transaction. If you have a bonus balance, that is not withdrawable until wagering is met.
Confirm the details – Review the payment method details (e.g., last four digits of your card or your e-wallet email). If you’re withdrawing to a card you no longer have, you may need to contact support or use an alternative method.
Submit the request – Click the “Withdraw” or “Submit” button. Bet365 may ask you to enter a security code sent to your email or phone. Enter it to confirm.
Wait for processing – Bet365 will process the request, usually within 24 hours for most methods. You’ll receive an email confirmation when it’s approved. The time to reach your bank or e-wallet varies: e-wallets are often instant, cards take 1-5 business days, and bank transfers can take 2-7 days.
Check your balance – Once approved, the withdrawn amount is deducted from your Bet365 balance. If you see it still there after a few days, check your email or contact support.

Common Mistakes

Withdrawing to a different method than you deposited with – Bet365 will often reject this or delay it. Always use the same method if possible.
Not completing verification first – If you haven’t submitted ID and proof of address, your withdrawal will be held until you do. Do this before you even try to withdraw.
Forgetting about wagering requirements – If you have a bonus, the bonus amount and any winnings from it are not withdrawable until you meet the playthrough requirement. Trying to withdraw will fail or forfeit the bonus.
Entering an amount above your available balance – The system will reject it. Make sure you’re looking at “Available Balance” not “Total Balance” (which includes locked funds).
Using outdated card details – If your card has expired, the withdrawal will bounce back. You’ll need to add a new card or contact support.

Tips

Withdraw winnings regularly – It’s safer to move your profits to your bank rather than leaving them in your betting account.
Check the minimum and maximum limits – Bet365 has per-transaction limits. If you’re withdrawing a large amount, you may need to split it over several days.
Use e-wallets for faster payouts – If you have PayPal or Skrill, they usually process faster than bank transfers or card withdrawals.
Keep your documents ready – Even if you’ve verified before, Bet365 may ask for additional checks on large withdrawals. Have a recent utility bill and a photo ID scanned.
Withdraw during business hours – Submitting on a Friday evening might mean your bank processes it on Monday. Not a big deal, but it affects timing.

Troubleshooting

Withdrawal is stuck in “Pending” – This is normal for the first 24 hours. If it stays longer, check your email for a verification request. If nothing, contact live chat.
“Withdrawal not available” message – This usually means you have an active bonus or your account is under review. Check the “Bonuses” section to see if you have wagering requirements. If not, contact support.
Withdrawal was rejected – Bet365 will send an email explaining why. Common reasons: mismatch with deposit method, expired card, or verification issues. Fix the issue and try again.
Money hasn’t arrived after 5 business days – First, check your bank account (sometimes it arrives but isn’t shown in the app). Then, check your Bet365 email for a “Withdrawal Approved” notification. If approved, contact your bank. If not approved, contact Bet365 support.
Can’t withdraw because you have a negative bonus balance – If you’ve used a bonus and lost some of it, your bonus balance might be negative. You’ll need to deposit and play through the difference before withdrawing. This is a common trap – read the bonus terms.

Frequently Asked Questions

How long does a Bet365 withdrawal take?

Processing takes up to 24 hours. After that, e-wallets are usually instant, cards take 1-5 business days, and bank transfers 2-7 business days.

Can I withdraw money before my account is verified?

No. Bet365 requires full verification (ID and proof of address) before the first withdrawal. It’s best to complete this right after signing up.

What if I deposited with a card that has now expired?

You’ll need to contact Bet365 support. They may allow you to withdraw to a new card or bank account, but you’ll have to provide proof of ownership.

Is there a fee for withdrawing from Bet365?

Bet365 does not charge a withdrawal fee for most methods. However, your bank or payment provider might charge a small fee for receiving the transfer. Check with them.

Can I withdraw my bonus money?

No. Bonus funds are not withdrawable until you meet the wagering requirements. Once you do, they become real money and can be withdrawn.

What if my withdrawal is declined because of “unsettled bets”?

This means you have open bets that were placed with bonus funds or that are still pending. You’ll need to wait for those bets to settle before withdrawing. If you have open bets with your own money, you can still withdraw your available balance, but the system may block it if the bet is linked to a bonus.

Method: the standard formula for this calculation, rounded as each result states. See how the calculators work or report an error.