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Close Chase Savings Account Online: Steps

Updated · Standard formula, shown below

Average pace 5.00 min/km
Average speed
12.00 km/h
Result
Finish time
50 min
You entered
Distance
10 km
You entered

Close Chase Savings Account Online: Steps

Yes, you can close a Chase savings account online, but only if you are not closing your last Chase account and you have a Chase checking account or another Chase savings account to keep the relationship active. The process is done through Chase’s secure online banking portal, and it typically takes a few minutes, though the account may remain visible for a few days until the closure is finalized.

Formula

The calculator works out your average pace and speed from a finish time and distance. The formulas are:

Pace = Finish time (in minutes) ÷ Distance (in km)

Speed = Distance (in km) ÷ (Finish time (in minutes) ÷ 60)

Where:

  • Finish time (t) – the total time taken, in minutes.
  • Distance (d) – the distance covered, in km.
  • Pace – minutes per kilometer (min/km).
  • Speed – kilometers per hour (km/h).

Worked Example

Using the default values: finish time = 50 minutes, distance = 10 km.

  1. Pace = 50 ÷ 10 = 5.00 min/km
  2. Speed = 10 ÷ (50 ÷ 60) = 10 ÷ 0.8333 = 12.00 km/h

So the average pace is 5:00 min/km (or 5.00 min/km) and the average speed is 12.00 km/h.

How to Close a Chase Savings Account Online

Chase allows online closure of a savings account through its website and mobile app, but the option is not always visible on the main account page. Here are the general steps:

  1. Log in to chase.com or the Chase mobile app.
  2. Go to the “Accounts� or “Account activity� page for the savings account you want to close.
  3. Look for a “More� menu (often three dots) or a “Customer Center� link. In some versions, you may need to click “Account services� or “Manage accounts.�
  4. Select “Close account� or “Close this account.� If you don’t see it, use the secure message center to request closure.
  5. Follow the prompts to confirm. Chase may ask why you are closing and may offer alternatives.
  6. Transfer any remaining balance to another Chase account or an external account before closing. If the balance is zero, you can proceed immediately.

If the online option is not available, you can also close by calling Chase customer service (the number on the back of your debit card) or visiting a branch. For security, you may need to verify your identity.

What to Check Before You Close

Before you close your savings account, consider these factors:

  • Balance: Make sure the account is at $0. If you leave a small balance, Chase may keep the account open or charge a monthly fee.
  • Pending transactions: Wait for any pending deposits, withdrawals, or checks to clear. Closing with pending items can cause fees or returned payments.
  • Automatic payments: Update any recurring transfers or direct deposits linked to the savings account.
  • Monthly fees: If the account has a minimum balance requirement, you may be charged a monthly service fee until it is closed.
  • Interest: You may receive a final interest payment after closing, which could arrive after the account is closed.
  • Other Chase accounts: If this is your only Chase account, you cannot close it online; you must call or visit a branch.

Common Problems and How to Handle Them

Sometimes the online closure fails or is not offered. Here are typical issues and what to do:

  • No “Close accountâ€� button: This often happens when you have a joint account, a minor account, or a CD (certificate of deposit). For CDs, you must wait until maturity or pay an early withdrawal penalty.
  • Account has a negative balance: You cannot close a negative account online. You need to deposit enough to bring it to $0 or above.
  • Account is frozen or under review: If there is a legal hold, fraud alert, or unpaid fees, you may need to contact Chase directly.
  • You are the co-owner: Both owners usually need to consent. Online closure may require the other owner to log in and approve.
  • You don’t see the option on mobile: Try the full website (chase.com) instead of the app, or use the secure message center.

If you encounter any of these, calling Chase customer service is the most reliable fallback. Have your account number and Social Security number ready for verification.

Alternatives to Closing

If you are closing because of fees or low interest, consider these options:

  • Downgrade to a no-fee account: Chase offers a basic savings account with no monthly fee if you meet certain conditions, such as maintaining a minimum balance or linking a checking account.
  • Keep a minimal balance: Some accounts waive fees with a low minimum, like $300.
  • Transfer to a different bank: You can open a high-yield savings account elsewhere and then close the Chase account.
  • Use it as a linked account: If you have a Chase checking account, keeping a savings account may help you avoid fees on the checking account.

Weigh the convenience of having all accounts at one bank against the interest rate and fees you might get elsewhere.

Frequently Asked Questions

Can I close my Chase savings account online if I have no other Chase accounts?

No. Chase requires that you have at least one other open Chase account (checking or savings) to close a savings account online. If you want to close your only account, you must call Chase or visit a branch.

Will closing my savings account affect my credit score?

No. Savings accounts are not reported to credit bureaus, so closing one does not affect your credit score. However, if you have an overdraft line of credit linked to the account, that might be reported.

How long does it take for the account to disappear from my online banking?

After you submit the closure request, the account may remain visible for a few days (usually 1–3 business days) until the closure is fully processed. You may still see it in “closed accounts� or “account history� for a while.

Can I reopen the same savings account later?

Chase does not guarantee that you can reopen a closed account with the same account number. You can open a new savings account, but terms and promotions may differ.

What happens to the interest earned after I close?

Chase typically pays interest up to the date of closure. The final interest payment may arrive after the account is closed, usually as a check or a deposit to another Chase account if you have one.

Is there a fee to close a Chase savings account?

Chase does not charge a specific account closure fee. However, if you close within 90 days of opening, you may be charged a “closing fee� (often around $25) as stated in the account terms. Also, any monthly service fees that have already accrued must be paid before closing.

Related

Formula used
in t | Finish time | min | 50 | 0
in d | Distance | km | 10 | 0
out pace | Average pace | min/km | t / d | 2
out speed | Average speed | km/h | d / (t / 60) | 2

Each line is one input (in, sel, list) or one result (out: label, unit, formula, decimals). How the calculators work

Method: the standard formula for this calculation, rounded as each result states. See how the calculators work or report an error.