ThisCalculator

Everyday

Change Payment Method CBS All Access: How-To

Updated · Standard formula, shown below

Change Payment Method CBS All Access: How-To

To change your payment method on CBS All Access (now Paramount+), sign in to your account on the Paramount+ website, go to Account Settings, and select “Update” next to your current payment information. You can then enter a new card or switch to a different payment option, and the change applies to your next billing cycle. This article walks you through the exact steps for web, mobile, and TV providers, plus common issues and what to do if you subscribed through a third party like Apple or Amazon.

Background: CBS All Access and Paramount+

CBS All Access launched in 2014 as a streaming service for CBS shows, live TV, and original series like Star Trek: Discovery. In March 2021, ViacomCBS rebranded it as Paramount+, adding more content from MTV, Nickelodeon, and Paramount Pictures. The payment system stayed the same: you pay a monthly or annual fee, and the service stores your payment method for automatic renewal. If you still see “CBS All Access” in your app or billing, you’re on an older plan that may have different account settings than the current Paramount+ interface.

How Payment Methods Work on Paramount+

Paramount+ accepts major credit and debit cards (Visa, Mastercard, American Express, Discover) and, in some regions, PayPal. You can also pay through third-party billing partners: Apple App Store (if you subscribed via the iOS app), Google Play (Android), Amazon (via Amazon Channels), or a TV provider like Roku or Samsung. The payment method you see depends on where you originally signed up. If you subscribed through Apple, for example, you must change the card in your Apple ID settings, not on the Paramount+ website.

Step-by-Step: Change Payment Method on the Web

  1. Go to paramountplus.com and sign in with the email and password you used for CBS All Access.
  2. Click your profile icon (top-right) and select Account.
  3. Under “Subscription & Billing,” find the Payment Method section.
  4. Click Update next to your current card or PayPal.
  5. Enter the new card details (number, expiration, CVV) or log in to PayPal.
  6. Click Save. You’ll see a confirmation message, and the new method is used for future renewals.

If you don’t see an “Update” button, you may be on a legacy CBS All Access plan that requires you to contact customer support. In that case, use the live chat or phone number on the Paramount+ help page.

Changing Payment via Mobile or TV Provider

Apple App Store (iOS): Open Settings on your iPhone or iPad, tap your name, then Subscriptions. Find Paramount+ or CBS All Access, tap it, and choose “Change Payment Method.” This updates the card Apple uses for all subscriptions, including Paramount+.

Google Play (Android): Open the Google Play app, tap your profile, then Payments & subscriptions > Subscriptions. Select Paramount+ and choose “Update payment method.” You can add a new card or use Google Play balance.

Amazon Channels: If you subscribed through Amazon, go to Amazon.com > Your Account > Your Video Library > Channels. Find Paramount+ and click “Manage” to change the card on file in your Amazon account.

Roku or Samsung TV: For Roku, go to my.roku.com, sign in, and update the payment method under “Manage subscriptions.” For Samsung, you may need to contact Samsung support, as billing is handled through their Smart Hub.

Common Problems and How to Fix Them

  • No “Update” button: This usually means your subscription is managed by a third party (Apple, Google, Amazon, or a TV provider). Check your billing email to see who charged you.
  • Card declined: Make sure the billing address matches your bank, and that the card isn’t expired. Try a different card if the issue persists.
  • Can’t log in: If you forgot your password, use the “Forgot password” link. If you subscribed via Apple or Google, you may need to use “Sign in with Apple” or “Sign in with Google.”
  • Change doesn’t save: Clear your browser cache, disable ad blockers, or try a different browser. If it still fails, contact support.
  • Charged by old provider: If you switched from CBS All Access to Paramount+ but billing still shows the old name, that’s normal—the legal entity is the same. Your payment method is still valid.

Costs and Plan Options

Paramount+ has two main plans: Essential (with ads) and Premium (ad-free, includes Showtime content). As of 2024, Essential costs about $5.99/month and Premium about $11.99/month, but these prices can change. Annual plans are available at a discount (roughly two months free). If you change your payment method, your plan and price stay the same—you’re only updating how you pay. If you want to downgrade or upgrade, you do that separately in Account Settings.

Safety and Privacy When Updating Payment

Always update payment information directly on the official Paramount+ website or through your device’s official app store. Never click links in unsolicited emails claiming to be from Paramount+—these are phishing attempts. Check that the URL is paramountplus.com before entering card details. Paramount+ stores your payment info securely, but you can also remove a saved card after changing it, if you prefer. If you cancel your subscription, you won’t be charged again, but you lose access immediately at the end of the billing period.

Alternatives to Changing Payment Method

If you’re having trouble updating your card, you have other options:

  • Cancel and resubscribe: Cancel your current subscription, then sign up again with a new payment method. This works if you don’t care about your watch history or profile settings.
  • Use a gift card: Paramount+ occasionally sells gift cards at retail stores. You can redeem them as a payment method, which avoids card issues.
  • Switch to a third-party bundle: Some cable or internet providers offer Paramount+ as part of a bundle. You can subscribe through them and pay via your regular bill.
  • Contact support: If you have a legacy CBS All Access plan, support can manually update your payment method. They may ask for verification to protect your account.

Frequently Asked Questions

Can I change my payment method on the CBS All Access app?

No, the mobile app doesn’t have a payment settings section. You must use the website (paramountplus.com) or, if you subscribed through Apple or Google, change it in your device’s subscription settings.

Why does my account still say CBS All Access?

If you haven’t been migrated to the Paramount+ interface, you may see the old branding. Your account is still active, and you can change payment the same way—just look for “Account” or “Billing” in the menu. If you don’t see it, contact support.

What happens if my card expires and I don’t update it?

Paramount+ will attempt to charge your card on the renewal date. If it fails, your subscription is paused, and you’ll get an email asking you to update your payment method. After a grace period (usually a few days), your access is suspended until you update.

Can I use PayPal to pay for Paramount+?

Yes, PayPal is accepted in most regions. When updating your payment method on the web, choose PayPal and you’ll be redirected to log in and authorize the payment.

Will changing my payment method affect my watch history or saved shows?

No, your account data—watch history, profiles, and saved content—is tied to your account, not your payment method. Changing your card or PayPal will not delete any of that.

How do I cancel Paramount+ if I can’t change the payment method?

You can cancel anytime from Account Settings on the web, or through your app store (Apple, Google) if you subscribed there. Cancellation stops future charges, but you keep access until the end of the paid period.

Related

Method: the standard formula for this calculation, rounded as each result states. See how the calculators work or report an error.